We offer FREE shipping on all domestic orders and placed on our website to the 50 states, with no minimum order size or special exceptions.
Shipping for international jewelry orders is only $9.99.
Express Your Love Gifts understands that getting your items quickly is important to you. We strive at processing your order as soon as possible. We ship out orders Monday through Friday.
Exclusions apply for all majors holidays. If you have a shipping request or requirement, please contact us at :
8:30am - 5pm (PST) Monday-Saturday
Currently we are producing in 2-5 days.
Delivery times are as follows:
United States: 2-5 Business days
Canada: 3-7 Business days
Europe: 4-8 Business days
Rest of the world: 5-10 Business days
International orders ship via USPS International Shipping with delivery confirmation so you can track it all the way.
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it and it must be in the original packaging.If the product had tags or labels they must still be attached or adhered to the product.
All items are handcrafted and customized with care therefore we don’t accept returns or exchanges on jewelry . We understand that these pieces are very sentimental and important, so If you do have an issue with your product, please feel free to contact us at email@example.com so we can solve the issue.
The only case where a refund will be considered is in the case of defective item.
If your product was incorrect or damaged when received, please contact us immediately so we can resolve the issue. Our desire is for every purchase to be exactly as promised.
If you are sent the wrong item or your item is damaged in any way, Express Your Love Gifts will provide a pre-paid return label. If the item is being returned for any other reason, the customer is responsible for return shipping.
To complete your return, we require a receipt or proof of purchase.
It is important you contact our support desk at firstname.lastname@example.org to confirm where to return your item. Please do not send any item without confirmation.
Every return is inspected upon being received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our team works hard to ensure that you have your jewelry out in a timely fashion so we start the creation process immediately after placing the order.
We offer a 100% money back guarantee for any damaged or items shipped wrong. If the size is not what was ordered or something is chipped, cracked replacement or refund will be swift (Picture evidence may be required). If you are not satisfied but item is correct please contact us. We will handle these on a case by case basis. We want our customers to be happy with their service.